Zest Outfit Frequently Asked Questions: Your Queries Answered

Account & Orders

If your order is still being processed and has not shipped,please contact us at support@zestoutfit.com ASAP cancel your order.If the item is already sent, we are unfortunately unable to cancel or adjust orders.

If you mistakenly input the wrong information Please contact us at support@zestoutfit.com ASAP. We will see if we can take care of it before it is too late. However, we can't guarantee anything in this case. Once your order has already entered the shipping process, we won't be able to change anything.

Click on the "Sign in" button located at the top right of any page and Enter your email and we'll send you a verification code.

Alternatively you may proceed to check-out where you will be prompted to use your account.

Unlock the Potential of Personalized Recommendations with a User Account and you will obtain the newest our service & discount off.

Shipping & Delivery

We are currently experiencing very high demand so please allow 5- 8 Business days for your order to be processed.Once your order is processed you will be sent an email with estimated delivery date or tracking link. Shipping time varies by location. United States or Europe (2-3 Business days) by Express and (5-8 Business days) by Standard Shipping.

Zestoutfit is not responsible for any duties and taxes applied to your orders. All fee imposed during or after shipping are responsibility of the customer. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order. If you have any questions, feel free to contact us.

We offer free standard shipping on orders over $100 before tax, within the contiguous United States. If your order qualifies, the option for free standard shipping will automatically appear during checkout when you select your shipping method.Orders shipping to Alaska, Hawaii, APO/FPO addresses, or locations outside the contiguous United States are excluded. This offer is not available to pro customers.

No. Orders can only be shipped to physical residential or commercial addresses.

If your order is marked as delivered, but you still don't get it, a few things may have occurred:

Your delivery person marked your package as delivered in advance, and the package may still be on the way;

A neighbor or roommate may have accepted the package for you. If the above doesn't apply and you can't find the package, please double-check your shipping address on your order confirmation to ensure that the order was shipped to the correct address.

If the package is marked as delivered and still hasn’t shown up after fourteen days, please let us know at support@zestoutfit.com

Returns & Refund

If you are not completely satisfied with your purchase, you may return it within 30 days from the delivery date.

We sincerely hope that our product will accompany you throughout your outdoor life, but if it’s not the right fit for you we will most certainly accept returns of clean, unworn, unwashed and unaltered items for a refund. Returns must be made within 30 days of the delivery date. Final sale items are not eligible for return.For a more detailed return policy.

If you wish to return an item purchased from Zestoufit.com, please write to us and our customer service will guide you to all process.

Once a return has been received,depending on your financial institution your refund will be applied to the original form of payment within may take up to 10 business days .